Bupa Immigration Portal

When you register for our secure online Bupa Immigration Customer Portal you will experience instant access to your images, freedom to keep your examination history in one secure portal, web-based access anytime from anywhere and the ability to share your image with your GP or specialist.
Register
Frequently asked questions
Who can register for a Bupa Immigration Customer Portal account?
Customers who attended their medical visa appointment at a Bupa dedicated assessment centre, Albury, Ballarat, Bankstown, Baulkham Hills, Bendigo, Blacktown, Booragoon, Brookvale, Broome, Bunbury, Carnarvon, Charlestown, Corrimal, Dapto, Ingleburn, Kalgoorlie, Karratha, Mackay, Newcastle, Norfolk Island, North West Private Hospital, Norwood, Nundah, Orange, Robina, Royal Park, Port Macquarie, Tamworth, Toowoomba, Townsville or Werribee can request access to the Bupa Immigration Customer Portal.
I've registered, now what?
The staff at Lumus Imaging will activate your account within 24 hours of your registration, you will receive an email notifying you of your activation. This email will include a link to the Bupa Immigration Customer Patient Portal.
An additional email will also be sent which will include an activation code and will provide you with instructions on how to activate your account.
Note, if you register on the weekend, the Lumus Imaging staff will process your application the following weekday.
How to register for a Bupa Immigration Customer Portal account?
Request access to the Bupa Immigration Customer Portal by completing the sign up form on this page. Immediately following your request to register for the customer portal, you will receive an automated email that acknowledges receipt of your request. Please check your junk mail if you do not receive the automated email.
How to activate my account?
Step 1
- Visit our customer portal
- Enter your full name and date of birth.
- Enter the activation code that was emailed.
- Select 'activate'.
Step 2
- Create your username and password.
- The password must adhere to the security criteria.
- Remember to keep note of your username and password.
- Accept the terms and condition.
- Select register.
Step 3
- Your account is now registered.
- 'Go to login page' to access your images.
- Bookmark the page for quick future access.
- You can always login here.
Additional information
Bupa Immigration Customer Portal Terms of Use
Bupa Immigration Customer Portal Terms of Use
Terms and Conditions("Terms and Conditions")These terms and conditions form the agreement between Intelerad Medical Systems Incorporated - IntelePACS ("Intelerad"), Healthcare Imaging Services Pty Ltd (Lumus Imaging) and the users of the Patient Portal (you or your) in relation to your use of the Patient Portal. Intelerad and Lumus Imaging are collectively referred to as "we".By using this Patient Portal you agree to be legally bound by the Terms and Conditions contained herein. If you do not agree with these Terms and Conditions, then you will have no access to the Patient Portal.
- Changes to Terms and Conditions Intelerad and Lumus Imaging reserve the right to modify these Terms and Conditions from time to time without notice. You agree to be bound by the Terms and Conditions in effect at the time at which you access the Patient Portal. Lumus Imaging will notify you of changes to these terms of use by posting them on the Patient Portal. Your continued access or use of the Patient Portal shall be deemed your conclusive acceptance of such modified Terms and Conditions. If you do not agree with any of the modifications, do not use this Patient Portal.
- Grant of Right to Use. Subject to the provisions of these Terms and Conditions, Intelerad grants you, through Intelerad's client, Lumus Imaging, the right to access the patient portal and related documentation (if any) (collectively, the "Patient Portal") in accordance with these Terms and Conditions.
- Security. You acknowledge and agree that no website or data transmission using the internet can be totally secure and your use of the Patient Portal is at your own risk.
- Use of Patient Portal. No physical or virtual use of or access to the Patient Portal outside of Australia is permitted. Except as permitted under these Terms and Conditions, you may not copy the Patient Portal or any portion thereof or modify, translate, reverse-engineer, disassemble, or decompile the Patient Portal or any portion thereof. You agree to use the Patient Portal in accordance with applicable laws.You must not disclose your username or password to any other person. You must notify Lumus Imaging immediately if you become aware, or reasonably suspect, that a username or password has been lost or stolen.
- Ownership. The Patient Portal is a proprietary product of Intelerad, and is protected under copyright law and international treaty provisions. Between the parties, all intellectual property rights in and to the Patient Portal are retained by Intelerad.
- Term and Termination. These Terms and Conditions are effective upon access by you of the Patient Portal and shall continue until terminated. No notice shall be required from Intelerad or Lumus Imaging to effect such termination.some text
- revoke your licence to use the Patient Portal and terminate your access at any time in our absolute discretion;
- terminate these Terms and Conditions immediately and without prior notice if you breach any term of these Terms and Conditions;
- decommission the Patient Portal; and/or
- remove information from the Patient Portal;
- At the time of termination of these Terms and Conditions, your access to the Patient Portal will be terminated.